Refund & Returns Policy

The short version

• Every order is made to order, just for you, so orders are final once they start printing.
• You can cancel for a full refund any time before printing starts.
• If we made a mistake, we’ll make it right.

Cancelling an order

You can cancel any order for a full refund until it starts printing. Email yeffo@yeffoprint.com or message us through the contact page with your order number. Once your order shows In production, it can no longer be cancelled.

Orders are final once printing starts

Everything we make, including labels, stickers and 3D prints, is printed to order with your details, so it can’t be resold. Once printing starts, we can’t offer refunds, returns, exchanges or reprints, except when we made the mistake (see below).

That includes:

• Typos, wrong wording or wrong details that were in what you entered or in a proof you approved. Please check every detail before you order. That’s why we ask you to tick “I’ve double-checked my label details.”
• Changing your mind, or ordering the wrong size, material, color or quantity.
• Small differences in color between your screen and the printed result, which are normal in printing.

If we made a mistake

If something is wrong because of an error on our end, we’ll do everything we can to make it right. That could be a reprint, a replacement or a refund, whichever makes the most sense for your order. Examples include printing something different from what you entered or approved, a print defect, or sending the wrong item or quantity.

To report a problem, contact us within 14 days of delivery with your order number and a photo of the issue. You don’t need to send anything back unless we ask.

Damaged, lost or late packages

If your package arrives damaged or goes missing in transit, contact us within 7 days of delivery (or the expected delivery date) with photos of the package and items. We’ll file a claim with the carrier and work with you on a fix. We can’t control carrier delays once a package has shipped.

Web design projects

Web design projects follow the payment and refund terms in your signed web design agreement.

How refunds are paid

Approved refunds go back to your original payment method:

• Card, Affirm, Klarna or Afterpay: refunded to the same account. It usually shows up within 5 to 10 business days, depending on your bank.
• Venmo or Zelle: sent back to the account you paid from.
• Crypto: refunded for the US dollar amount you paid, in USDT or USDC, to a wallet address you give us.

Express (rush) fees are refunded only if we didn’t meet the express timeline.

Questions

Email yeffo@yeffoprint.com, use our contact page, or write to us at 16300 Sw Langer Dr #535, Sherwood, OR 97140. We’re happy to help.